Mental Health, Well-being and Safeguarding support

Sources of Support, Advice and Information

Safeguarding Resource Hub A hub of national safeguarding resources for children, young people and all adults supporting them
Liverpool Early Help Directory A comprehensive directory of local services for families
Hub of Hope – local services directory Directory of local support services
CAMHS – Child & Adolescent Mental Health Services     Crisis line  0151 293 3577
PAPYRUS – suicide prevention 0800 068 4141
Young Minds – 24/7 crisis support Mental health crisis support
Text  YM to 85258
KOOTH – over 14s on-line counselling On-line counselling for 14-25 yr olds
Talk Liverpool – over 16s counselling 0151 228 2300
MindEd – information on mental health
YPAS  – young people’s support service 0151 707 1025
Samaritans – 24/7 listening support 24/7 listening support
Tel: 116 123
Childline –  24/7 support and advice 0800 1111
Harmless  – self harm support & advice Information and support
Child Bereavement UK –  bereavement support 01928 577164
ADDvanced Solutions  – ASC/ADHD/SEND support & info Information & support for ASD/ASC/ADHD/SEND/Neurodevelopmental conditions
0151 486 1788
Switchboard – LGBT+   support & advice Information and support
0300 330 0630
Addaction – drugs information and advice 0151 541 2856
REFUGE – domestic violence support and advice
eCRIME – on-line abuse advice


Safeguarding Resource Hub

The Safeguarding Resource Hub is:

  • A free online directory with links to hundreds of key national resources
  • Quick and easy to use
  • Free to all children, young people, adults, parents and carers, and professionals
  • Targeted resources for each user group
  • Empowers everyone to find the advice and guidance they might need

Find out more at


Talking to your children about scary world news

The Mental Health Foundation have released this useful guidance offering advice about how to talk to your children about scary world news.  Download attachment: talking_to_your_children_about_scary_world_news.pdf


CAMHS Advice: Anger

The Child and Adolescent Mental Health Services (CAMHS) have produced a series of helpful factsheets for parents. This one relates to ‘Anger’.  Download attachment:  CAMHS anger help sheet.pdf


CAMHS Advice: Low Self Esteem

The Child and Adolescent Mental Health Services (CAMHS) have produced a series of helpful factsheets for parents. This one relates to low self-esteem   Download attachment:  CAMHS low self-esteem help sheet.pdf



The BBC have created a new APP that helps everyone, and particularly young people, regulate what they post online. Once the APP is installed on someone’s phone it recognises if they type something inappropriate whilst on a social media. The OWN IT then suggests they may want to reconsider sending the message. By doing this, the APP is helping young people to self-regulate their behaviours.

Alongside the OWN IT app the BBC has also created a number of short videos to help children and young people seek advice about staying safe online:


Stemming teenage mental illness

Stem4 is a teenage mental health charity aimed at improving teenage mental health by stemming commonly occurring mental health issues at an early stage

Young people have just as much right to accessing facts about good mental health as they do good physical health, and yet there is a lack of accurate information. Embarrassment or social stigma surrounding mental health issues can so easily lead to confusion with what may be normal development, as opposed to the early development of a mental health issue.

By raising awareness, sharing information on how to recognise early warning signs and by providing effective strategies in how to deal with them, it can be possible to identify and stem these conditions early on. Find out more at


Looking after your mental health during the Coronavirus outbreak

Infectious disease outbreaks, like the current Coronavirus (Covid 19), can be scary and can affect our mental health. While it is important to stay informed, there are also many things we can do to support and manage our wellbeing during such times. The Mental Health Foundation have put together some tips which may help you, your family and your friends to look after your mental health at a time when there is much discussion of potential threats to our physical health. Find out more at:


Coronavirus and your wellbeing

The mental health charity MIND has some helpful guidance and information relating to the current situation.
Find out more at:


Coronavirus – some advice from Young Minds

Some advice from Young Minds on supporting children and young people during the current situation.
For more information please see:


Coronavirus – mental wellbeing while staying at home

NHS England has issued some additional support advice on staying at home and looking after our physical and emotional wellbeing during the current situation.  Find out more at:


Advice on online safety

The NSPCC  have excellent advice for parents and carers about online safety.  For more information please click the link provided.


Advice for parents and carers if worried about a child’s or young person’s emotional well-being

Young Minds have a Parents’ Helpline for anyone who may be worried about the emotional well-being of a child or young person.  Details on their free helpline for confidential and expert advice can be found by clicking the link provided:


Mental health helplines

Whether you’re concerned about yourself or a loved one, these helplines and support groups can offer expert advice. Please click the link for more information:


Knowsley Virtual School online safety newsletters

Keeping children safe online can be challenging. Children and young people are likely to be using the internet more frequently over the coming weeks. In order to support parents, carers and teachers the Virtual School have produced the following newsletters:

Online Safety Newsletter March 2020

Online Safety Newsletter April 2020